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Because travel shouldn't always be about adventure
Faced with the ever-increasing level
of travel throughout the world, and the awareness of new risks for travellers, Europ Assistance
is developing new products to better satisfy its customers' expectations.
Travel - a developing market
In Europe the volume of travel has doubled in 25 years and is subject to an
average 5% annual increase. Decreasing travel times and the development of new distribution
and "low cost" networks has encouraged worldwide travel and increased our
awareness of new risks. These risks may be health related or may arise from natural
events, problems at home or difficulties faced by members of the family who have stayed
behind. Today travellers are constantly looking for wider coverage and better performance.
Travel Assistance is moving in a new direction
As a historical operator in the area of Travel Assistance, Europ Assistance
is particularly well placed in this traditional market. Continual growth of the travel
market and new trends have resulted in greater opportunities for development. In response
to this, the Group's strategy has been to consolidate its Travel and Automobile sectors,
introduce new services and further develop its healthcare and home care services.
… and diversifying its distribution channels
In order to meet the needs of our customers, who are becoming more mobile
and more diverse, Europ Assistance is setting up new distribution channels and
developing direct Internet sales. In parallel with this measure, the Group is developing
solutions on an international scale with innovative measures and high added value,
in order to better serve travel professionals. |
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A market
with continuous upward growth |
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Innovatory
Services |
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Development of e-business. |
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INNOVATION
EUROP ASSISTANCE
Plug&SellTM.
The new generation of insurance.
Plug & SellTM gives both tourism professionals and individual customers access to
a high performance tool based technology. Operational across three continents, this
e-commerce platform can be easily connected, with minimal adaptations for our
partners’ IT systems as well as the main GDS systems (Amadeus etc.). It enables
online travel agents, airlines, cruise companies, hotel chains and tour operators to sell
high added value travel insurance services through their own websites. Plug & SellTM
meets the needs of consumers wishing to “assemble” the journey of their choice.
Internet users can also create their own travel insurance policy on Europ Assistance’s
consumer sites.
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Find
out more about the services Europ Assistance offers in your country.
Select a country
and click "Ok". |
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